Do you offer Drop Shipping service? Yes. It costs $25 flat rate plus GST/HST for which we will ship direct to your customer after completing your dealer sale.

When do your next annual versions get released? We generally release our revised annual editions sometime during the 3rd quarter of the year, i.e. from October - December, although sometimes this can be earlier or later.

Do you offer E-book or PDF versions of your texts? Not at this time - all of our textbooks are in paper format only.

If we pay for the shipping, can you send our order via some service other than Canada Post, such as UPS or FEDEX? Yes, provided you have a UPS or FEDEX account and we will bill the shipping charges based on the level of service you wish to your UPS/FEDEX account.

Do you accept dealer returns? No: all dealer sales are final - no returns, refunds, exchanges or credits.

Do you offer credit terms on dealer orders? Only for our Bronze dealer level (20% disc.), OAC. All other levels must be prepaid.

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